Find DVA domestic cleaning services
Approved household cleaning may help with routine domestic tasks that are difficult because of an accepted service-related condition. Provider coverage and appointment availability vary by postcode.
How Household Services works
DVA Household Services can provide compensation for reasonably required household tasks when an accepted service-related condition makes those tasks difficult. DVA assesses the need and specifies the approved services, frequency and financial limits.
Veterans generally choose a suitable provider. The provider meets DVA’s requirements and submits the required invoice information. AusVeterans can introduce your enquiry to a provider serving your area.
- Check your status
Confirm whether you already have a determination, are awaiting a decision or are still researching eligibility.
- Submit the practical details
Provide the service, postcode and contact information.
- Review an introduction
If a suitable independent provider is available, your enquiry may be shared so they can contact you directly.
Request a cleaning provider
Tell us where the service is needed and the type of cleaning included in your determination.
Common questions
Can DVA pay the cleaner directly?
DVA can pay an eligible provider directly for approved services when the invoicing requirements are met.
Can I choose the cleaner?
Veterans are generally responsible for choosing a suitable provider that meets DVA requirements.
What happens after I enquire?
A suitable independent service provider may contact you about the approved cleaning work.
Supporting Veterans with Trusted Home Care
Maintaining a clean and safe home environment is essential for health and well-being. For Australian veterans, service-related injuries or conditions can make everyday tasks like cleaning challenging.
DVA domestic cleaning services are designed to alleviate this burden, ensuring veterans can live comfortably and independently.
What is DVA Domestic Cleaning?
DVA domestic cleaning, sometimes called DVA house cleaning, provides funded support for eligible veterans under the Department of Veterans’ Affairs Household Services (HHS) program. These services aim to lessen the impact of service-related injuries or conditions by providing assistance with routine cleaning tasks, ensuring a hygienic living space.
Cleaning Services Offered
The domestic cleaning services typically include:
- Vacuuming and mopping floors
- Dusting surfaces and skirting boards
- Cleaning bathrooms, including toilets, showers and sinks
- Kitchen cleaning, including benchtops, splashbacks and cupboard doors
- Changing bed linen and laundry assistance
- Removing internal rubbish
These services are tailored to individual needs, ensuring that each veteran receives the appropriate level of support.
Eligibility Criteria for Household Cleaning Services
To access DVA domestic cleaning services, you must:
- Hold a DVA Gold or White Card with an accepted service-related condition
- Experience difficulty performing household tasks due to injury, illness, or age
- Live in your own home (not in residential aged care or on base)
- Have no other household member who can reasonably perform the tasks
Eligibility is assessed based on individual circumstances, ensuring that support is provided to those who need it most.
Navigating the process of accessing DVA Household Services can be complex. AusVeterans simplifies this by:
- Initial Consultation – Understanding your needs and explaining the available services.
- Service Coordination – Organising and managing the cleaning services, ensuring they meet DVA standards.
- Ongoing Support – Adjusting services as your needs change, ensuring continuous relevant support.
Our goal is to provide a seamless experience, allowing you to focus on your well-being.
Commitment to Quality and Satisfaction for All Home Cleaning Services
- Vetted and police-checked
- Fully insured
- Trained to meet DVA standards
Enhancing Independence and Well-being
Regular DVA cleaning services contribute significantly to:
- Health and Hygiene – Reducing the risk of infections and allergies by maintaining a clean environment.
- Safety – Minimising hazards such as slips and falls through regular upkeep.
- Mental Well-being – Providing peace of mind and reducing stress associated with household chores.
- Independence – Allowing you to live comfortably in your own home without relying on family or friends for assistance.
How to Apply for DVA Domestic Cleaning Services
Applying for DVA domestic cleaning services involves:
Our comprehensive support ensures a hassle-free process from start to finish.
- Flexibility – Services are adjusted as your needs evolve, ensuring continuous support.
What DVA Cleaning Typically Does Not Cover
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Household cleaning under DVA is focused on essential hygiene, safety, and maintenance tasks that help veterans live independently at home. The following are generally not included under approved domestic cleaning services:
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Deep or specialised cleaning of carpets, upholstery, or curtains
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Detailed cleaning of oven interiors or appliance detailing
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Large-scale decluttering or heavy lifting of furniture
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Outdoor tasks such as landscaping, mulching, or major garden restorations (gardening or gutter services cover many outdoor risks)
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Tasks requiring licensed trade work, such as plumbing, electrical repairs, or structural maintenance
Exact inclusions and exclusions depend on what is approved in your Determination Letter from DVA.
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Get Started Today With Your Eligibility and Cleaning Services
Note: All services are subject to DVA assessment and approval. Eligibility criteria must be met.
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