
DVA claims can be a minefield - We make it easy for you.
As an Australian Veteran having to deal with changes to both your health, employment, and lifestyle, working with the Department of Veteran’s Affairs’ can be difficult, not withstanding the complicated process for submitting DVA Claims. With the aim of providing a range of services and support intended to assist Veterans to manage any injuries both physical and psychological that have occurred during active service, the DVA can be a great support to Veterans in Australia.
For a detailed breakdown of the claims process and types of support available, see our Comprehensive Guide to Navigating DVA Claims.
What is the advantage of having my DVA Claim accepted?
As previously stated, The Department of Veterans Affairs exists to provide a range of services and support intended to assist Veterans to manage any injuries both physical and psychological that have occurred during active service.
Veterans who have been impacted by changes to their health during service are able to access the following services to maintain their independence and quality of life. These services can range from;
One-off treatment,
Ongoing care and support,
Health care,
Home modifications,
Vehicle modifications, and
Financial compensation.
These are all great initiatives by DVA, however, the first step in all of this is to submit your Initial Liability Claims through DVA. Thats where we come in.
Who is entitled to submit a DVA initial liability claim?
A DVA Initial Liability Claim is an application submitted to DVA by an ADF veteran, either retired or currently serving, requesting DVA accept liability for injuries and medical conditions due to service rendered to the Australian Defence Force.
Ideally these claims will provide assistance to the veteran and cover the associated costs of allied health services that treat eligible Veterans. This financial assistance can include the medical, hospital and any other treatment cost that is incurred by a Veteran in their rehabilitation process.
A DVA claim can also be made to help support a Veteran whose capacity to work in the civilian context has been impacted by their ailments, through welfare programs such as the SRDP or the Incapacity Payment program. Both of these types of support can be extremely beneficial to a Veteran and have been earnt thanks to their acts of service for their country.
The DVA claim process is open to any veteran of the ADF. However, as with most financial legislation, the claim must meet certain criteria and factors. These criteria and factors can be found here at the DVA Click website.

How can I submit my DVA Claims?
Submitting a DVA Claim can be daunting, and often just finding where to start the process can be a challenge. If you’re unsure where to begin, learn how to seek help for DVA claims to make sure you access the support and services you’re entitled to.

THE AUSVETERANS WAY

ADVOCACY
You can approach an Advocate, however, often they are under resourced, complete the service for free. There are two types of advocates, fee based and or volunteer.
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SELF LODGEMENT - (not recommended)
The other way is to lodge DVA Claims yourself online in theDVA claims portal in your MYGOV. Keep in mind you will need to have the DVA component linked to your MYGOV portal.
Official and free support
You can lodge and track a claim through DVA’s MyService. Free trained advocates are also available through ex-service organisations.
Read DVA’s official claims guidance